The challenge
SMOKO, an e-cigarette brand, wanted to gain new customers and increase online sales.
The solution
Mr Digital conducted a thorough analysis of SMOKO's website, database and analytics to identify opportunities for improvement. The implemented strategy included:
- Website Redesign: Redesigned the website using best practices to improve user experience and conversion rates.
- Conversion Rate Optimisation (CRO): Conducted A/B testing on messaging, images and layouts to optimise for conversions.
- Email Marketing Optimisation: Rebuilt automated email flows in Klaviyo, conducting A/B testing on subject lines, content and templates to increase sales revenue.
- Targeted SEO: Implemented a new SEO strategy focused on driving traffic from the UK market, where sales were highest.