Lead Generation & Strategy

Do you work with sales teams to improve conversions?

Yes. We collaborate with your sales team to: Align lead scoring and qualification criteria, Set up instant lead notifications and automations, Share insights on buyer behaviours, Provide scripts and templates, Integrate your CRM with marketing campaigns. This helps ensure smoother handoffs, faster responses and higher close rates.

Can you help nurture leads as well?

Absolutely. Lead nurturing is crucial to turning leads into sales. We offer: Automated email sequences via tools like Mailchimp, Klaviyo and HubSpot, Retargeting campaigns, CRM scoring and lifecycle workflows, Personalised content journeys (blogs, landing pages, case studies), Integration with your sales team or CRM. We also provide a free CRM within our Performance Tracker for clients who don’t already use one.

Do you offer both paid and organic lead generation services?

Yes. Our lead generation services include: Paid media (Google Ads, Meta, LinkedIn Campaign Manager), Organic traffic growth through SEO and content marketing, Conversion rate optimisation to maximise traffic, Local SEO and Google Business Profile management, Funnel design and automation using tools like HubSpot and our own systems. We align our strategy to your goals, industry and budget - ensuring short-term wins and long-term growth.

How do you track where each lead came from?

We use a combination of tracking methods to provide full-funnel attribution: UTM parameters for all campaign URLs, Google Analytics 4 for goal tracking, CallRail for phone call tracking with source attribution, Cookie-based tracking and session replay tools like Microsoft Clarity, CRM integration (e.g. HubSpot, Zoho, Pipedrive) and our own Performance Tracker. This allows you to see not just the volume of leads, but exactly where each came from and how valuable they are.

Creative & Content

Will I have a say in the messaging and creative?

Definitely. We involve you at every stage - from content drafts to design previews - using collaborative tools so you can give feedback easily. Your voice and brand come first.

Do you offer copywriting and image sourcing as part of the website project?

Yes. We can write SEO-optimised copy tailored to your tone of voice, target market and business objectives. We also offer professional image sourcing (stock or custom-branded assets) and graphic design support to ensure your website reflects your brand's quality and personality.

Can you redesign an existing website without starting from scratch?

Absolutely. We can perform a website audit and determine if a partial redesign or CRO-focused refresh is suitable. In some cases, we retain existing content or structure and modernise design, improve page speed and upgrade for mobile and SEO without needing a full rebuild.

What is included in a website design project with Mr Digital?

Every website project we deliver includes a full strategic process tailored to your goals. This includes: Research and competitor analysis, UX and wireframe planning, Bespoke design and brand alignment, Development with performance and SEO in mind, Mobile responsiveness, Speed and security optimisation, Technical SEO fundamentals, Google Analytics 4 setup, Conversion tracking, Post-launch training, Launch checklist and 30-day snagging period. We also integrate your CRM, email marketing and lead tracking systems where needed. Everything is built with conversion, scalability and performance in mind from day one.

How long does a website project take from start to finish?

Typical website projects take between 4 to 12 weeks, depending on: The number of pages, Whether copywriting is required, Integration complexity, Your feedback and approval speed. We provide a full timeline at the start of the project, outlining each stage: Discovery → Design → Build → Review → Launch. Clients can follow progress in real-time via our custom client dashboard.

Will I be able to update the website myself after it’s launched?

Yes. We build sites in user-friendly platforms like Webflow and WordPress, with custom-built CMS structures where needed. We provide handover training and walkthrough videos so your team can update content, add blogs, swap out images and make changes easily - without relying on a developer.

Industries & Social Proof

What do your clients say about you?

We consistently receive 5-star reviews for our responsiveness, transparency and results. Clients praise our strategic thinking, attention to detail and the way we act like part of their team.

Do you have experience in multi-location or franchise businesses?

Yes, we work with groups that manage multiple sites (like pubs, clinics and retailers), delivering centralised strategy and localised execution. Our systems are built for scale, visibility and consistency across locations.

What do your clients say about you?

We consistently receive 5-star reviews for our responsiveness, transparency and results. Clients praise our strategic thinking, attention to detail and the way we act like part of their team.

Do you have experience in multi-location or franchise businesses?

Yes - we work with groups that manage multiple sites (like pubs, clinics and retailers), delivering centralised strategy and localised execution. Our systems are built for scale, visibility and consistency across locations.

How do you adapt strategies to suit my industry and business goals?

We adapt your strategy using a blend of: Goal-first planning (lead gen, traffic, brand awareness, bookings), Industry-specific search terms and buyer journeys, Platform selection tailored to your audience (e.g. Google vs LinkedIn), Competitor gap analysis, Proven funnel models adjusted for your service/product and sales cycle. Our work is strategy-first, not tactic-first - and that’s why it works in every industry we touch.

Do you have experience in my specific industry?

Very likely - but even if we haven’t worked in your exact niche, our team knows how to adapt quickly. We combine: Deep discovery to learn your market, Competitor analysis, Audience profiling and search intent research, Bespoke strategies built from data, Real-time performance dashboards so you can track results. We don’t rely on one-size-fits-all templates. Your strategy will be unique, regardless of industry.

What kind of businesses does Mr Digital work with?

We work with a wide range of businesses - from startups to established brands - but we’re particularly strong in five key industries: 1. Construction & Trades, 2. Professional Services, 3. Dentists & Clinics, 4. Hospitality, 5. Ecommerce. That said, our Infinity-5 Framework has proven successful across nearly all sectors - and our systems are designed to adapt to your specific business model and goals.

Local SEO & Al Readiness

Do you support Google Business Profile optimisation?

Yes, for local clients or multi-location businesses, we manage Google Business Profiles, local SEO strategy, review prompts and map listings to increase visibility and trust.

Is your content optimised for AI search and voice assistants?

Yes, we follow emerging best practices for AI search visibility. This includes schema markup, conversational FAQ content and content structured for featured snippets and zero-click results.

Flexibility & Ownership

Will I have access to all work-in-progress and reports?

Yes, transparency is core to how we operate. You’ll see progress on tasks, performance data, copy drafts, creative previews and everything else as it happens. No surprises.

Do you offer one-off projects as well as monthly retainers?

Yes. We support one-off website builds, audits, or strategy workshops - as well as ongoing packages like SEO, paid ads and content. We’ll recommend what fits your goals, budget and timeframes best.

Can I start small and scale up later?

Absolutely. Many clients begin with a smaller engagement (e.g. a landing page or lead gen campaign) and scale up once they see results. We build long-term relationships by earning trust, not locking you in.

What happens if I want to move in-house later?

We make transitions smooth with full handover documentation, exported data, training videos and continued support if needed. You’ll retain all your assets, platforms and performance history.

Do you have long contracts or lock-in periods?

Most services are offered on flexible rolling terms. For SEO or growth retainers, we recommend a 6-month minimum to see full results - but you’re never tied in. We operate with fairness, not small print.

What happens if I want to move in-house later?

We make transitions smooth with full handover documentation, exported data, training videos and continued support if needed. You’ll retain all your assets, platforms and performance history.

Do you have long contracts or lock-in periods?

Most services are offered on flexible rolling terms. For SEO or growth retainers, we recommend a 6-month minimum to see full results - but you’re never tied in. We operate with fairness, not small print.

How do you ensure accountability and transparency?

We provide real-time dashboards, campaign reporting, clear scopes of work and tracked time logs. You’ll know exactly what’s being worked on, how it’s performing and what’s next - without chasing us or guessing.

Do I retain full ownership of my assets and data?

Yes - you retain full ownership of your website, ad accounts, analytics, CRM (if provided by you) and all creative assets we produce. If you choose to use our complimentary tools - like landing pages or our free CRM - we’ll provide full access and transparency, but those remain part of our service infrastructure. These tools are offered as added value for clients who don’t already have their own systems and there’s no additional charge for them. If you ever decide to transition away, we’ll support a smooth handover or export where possible.

Are there any hidden costs or additional fees I should be aware of?

No hidden fees. All deliverables, timelines and optional add-ons are clearly outlined upfront in your proposal and our Service Agreement. We disclose: Domain/hosting costs (if needed), Third-party platform fees (e.g. Google Ads spend), Optional integrations or add-on tools. We’re committed to honest pricing and building long-term relationships based on trust.

What happens if I want to pause or cancel my services?

We operate with flexibility. For most monthly services, you can pause with 30 days' notice. If you're on a contract (e.g. a 6-month growth plan), we’re happy to discuss your options if your circumstances change. We're fair and transparent - and we never hold clients hostage.

Can I transition to my internal team later without disruption?

Yes. If you want to bring services in-house, we’ll provide a structured handover with access to all assets, documentation and platforms. Our dashboard, CRM and reports make it easy to continue seamlessly without losing momentum or insight.

How does Mr Digital handle changes in the scope of work or unexpected challenges?

We know things change - and we’re built to adapt. If your priorities shift or additional needs arise, we: Revisit your goals and update your project plan, Provide a new quote or scope if needed, Use our transparent time-tracking system to show where time goes, Communicate any impact on timelines or costs clearly and in advance. We're proactive, not reactive - and our team is here to support your business as it evolves.

How long are your contracts and are there flexible options?

Most of our services are offered on a rolling monthly basis with a recommended 6-month minimum term for performance-based work like SEO or lead generation - as this allows time to see real results. However, we offer flexible arrangements and can tailor terms based on your comfort level. All of this is outlined clearly in your agreement, with no small print or auto-renewals.

What are Mr Digital's pricing models and package options?

Our standard hourly rate is £75+vat, but we offer discounted rates for clients on larger packages - all the way down to £50+vat per hour. This ensures small businesses can get started affordably, while larger clients receive maximum value. We offer: Hourly work, Monthly retainers, Fixed project quotes, Custom growth packages that combine services. Our pricing is always transparent and we build proposals based on your goals and budget - not upsells.

Working Together

How will we communicate during the project?

You’ll have a dedicated Account Director and direct access to our specialists via email, Slack, WhatsApp or scheduled calls. You also get access to your own client portal with dashboards and tasks.

Do you provide training or walkthroughs?

Yes, we offer training calls, video walkthroughs and documentation so your team can confidently manage content, update your CRM, or review analytics. We empower clients, not gatekeep knowledge.

What kind of support do you offer after launch?

After launching a website or campaign, we offer ongoing support including performance monitoring, reporting, revisions and updates. You’ll never be left alone to figure things out.

How do you handle revisions and feedback?

We use visual feedback tools and a structured revision tracker so your comments are easy to give and easy for our team to action. Whether it's web design, copy, or campaigns, nothing moves forward until you’re happy.

How do you handle revisions and feedback?

We use visual feedback tools and a structured revision tracker so your comments are easy to give and easy for our team to action. Whether it's web design, copy, or campaigns, nothing moves forward until you’re happy.

What is the typical onboarding process when working with Mr Digital?

Once you sign up, we begin with a structured onboarding process including a welcome call, access collection, goal alignment and project setup. We ensure everything from ad platforms to CRM and dashboards are connected and working before execution begins. You'll always know what's happening and when.

What is the typical onboarding process when working with Mr Digital?

Once you sign up, we begin with a structured onboarding process including a welcome call, access collection, goal alignment and project setup. We ensure everything from ad platforms to CRM and dashboards are connected and working before execution begins. You'll always know what's happening and when.

How quickly can you start once I sign up?

Typically, we can onboard you within 3–5 working days after contract signing. Once we’ve gathered logins and run our audit, we move into planning and execution right away. Urgent or fast-track requests can often be prioritised depending on availability.

What tools do you use for project collaboration and updates?

We use our custom-built client portal alongside tools like Slack, Google Drive, Looker Studio and our internal dashboard. You’ll have one central hub to review work, give feedback, track performance and communicate with our team in real time.

How do you handle feedback, revisions and approvals during the project?

We provide a structured but flexible feedback process using our own: Content Calendar & Approval System (for blogs, emails, ads), Visual Website Feedback Tool (annotate website designs directly), Revision Requests Tracker (to keep everything clear and documented). We work collaboratively and respectfully. You’re never left chasing us and we encourage open, ongoing feedback at every stage.

What happens after I sign up? What does onboarding look like?

Once you sign your proposal and agreement, we begin a structured onboarding process: 1. Welcome Call to align on goals, tools and communication, 2. Access Collection for ad accounts, website logins, CRM, etc., 3. Initial Audit or Discovery to gather insights, 4. Strategy Roadmap creation and timeline confirmation, 5. Dashboard Setup for full transparency, 6. Kickoff Execution with weekly updates. You’ll be guided every step of the way - and we don’t move forward until you’re comfortable.

How will I be involved in the process and what level of communication can I expect?

We make communication seamless, clear and responsive. When you work with us, you’ll get: A dedicated Account Director as your main point of contact, Access to our client portal and real-time dashboards, Task list visibility and milestone tracking, Feedback and approval tools (including visual annotations), WhatsApp or Slack communication for faster responses, Weekly or monthly check-ins based on your preference. You’ll always know what we’re working on, how it’s performing and what’s next.

Our Framework & Strategy

How do you ensure your strategies are tailored to my industry?

We begin every project with deep industry research, audience profiling and competitor analysis. We then customise the marketing mix to match your sector, goals and buyer journey - whether you're in property, retail, trades, B2B or hospitality. Our team adapts fast and delivers strategies that speak your audience’s language.

What is the Infinity-5 Framework and how does it work?

The Infinity-5 Framework is Mr Digital’s proprietary growth model used to deliver scalable, measurable digital success. It guides every engagement through five core stages: Strategy, Visibility, Engagement, Conversion and Growth. This ensures that every action is tied to performance and aligned with your business goals.

Performance & Results

How do you ensure your work delivers ROI?

We set clear goals from the start and measure everything. From cost per lead to revenue per channel, we make sure your investment is aligned with real growth - and not wasted on fluff.

Can I see exactly where my leads came from?

Yes. Using UTM tracking, GA4, CallRail and our own Performance Tracker, we attribute every lead back to its source - whether it came from SEO, paid ads, email or referral.

How do I know if things are working?

You get real-time reporting dashboards, monthly summaries and proactive insights from your Account Director. We track leads, conversions, rankings, spend and ROI - and we pivot fast if something’s underperforming.

Do you offer A/B testing and CRO as part of your service?

Yes. Conversion Rate Optimisation is built into our approach. We regularly A/B test headlines, CTAs, landing pages and layouts to improve performance, reduce cost per lead and increase sales.

How do you ensure your work delivers ROI?

We set clear goals from the start and measure everything. From cost per lead to revenue per channel, we make sure your investment is aligned with real growth - and not wasted on fluff.

Can I see exactly where my leads came from?

Yes. Using UTM tracking, GA4, CallRail and our own Performance Tracker, we attribute every lead back to its source - whether it came from SEO, paid ads, email or referral.

Do you offer A/B testing and CRO as part of your service?

Yes. Conversion Rate Optimisation is built into our approach. We regularly A/B test headlines, CTAs, landing pages and layouts to improve performance, reduce cost per lead and increase sales.

How do I know if things are working?

You get real-time reporting dashboards, monthly summaries and proactive insights from your Account Director. We track leads, conversions, rankings, spend and ROI - and we pivot fast if something’s underperforming.

Can I track ROI and lead sources in real time?

Yes. You’ll have access to a real-time performance dashboard, CRM lead tracking, CallRail for phone attribution and campaign-level reporting. Every lead, conversion and pound spent is trackable - and we show you what’s working (and what’s not) with complete transparency.

Do you guarantee results?

We guarantee effort, transparency and data-driven decision-making - not vanity metrics or unrealistic promises. While no ethical agency can “guarantee rankings” or lead volume, we do set clear KPIs, share benchmarks and track ROI obsessively. If something isn’t working, we pivot - fast.

Do you offer technical SEO audits and implementation?

Yes. We perform in-depth audits using tools like Screaming Frog and Ahrefs, checking: Site speed, Core Web Vitals, Indexing and crawl errors, Schema and structured data, Redirects and broken links, Mobile usability. Our team fixes these issues directly or collaborates with your developer. We also monitor technical health on an ongoing basis.

How does Mr Digital utilise Conversion Rate Optimisation (CRO) to maximise results?

CRO is baked into everything we do. From websites to landing pages to ad funnels, we use: Heatmaps and user recordings (Crazy Egg, Microsoft Clarity), A/B testing headlines, CTAs and page layouts, Data from Google Analytics 4 and Usermaven, Clear conversion goals (calls, forms, bookings), Insights from session behaviour and funnel drop-off. We make continuous improvements to boost your ROI - not just traffic for traffic’s sake.

What is Mr Digital's approach to optimising content for AI Search and Voice Search?

We design content with the future of search in mind. This means: Using structured schema markup (like FAQ and HowTo), Writing conversational, question-based content for voice queries, Optimising for zero-click results and featured snippets, Incorporating location cues and natural phrasing, Creating pillar content with strong topical authority. We're always testing and adapting for emerging formats like Google's SGE and voice assistants - so your content remains competitive as search evolves.

How does Mr Digital tailor SEO strategies to different industries?

We start every SEO project with deep research into your industry, competitors and customer search behaviours. Then we tailor your strategy by: Choosing the right keyword clusters based on intent and industry lingo, Auditing technical SEO with tools like Ahrefs, Screaming Frog and Yoast, Mapping site structure and content strategy based on your audience journey, Aligning on local, national, or ecommerce SEO depending on your market, Writing optimised content that speaks to both search engines and real humans.

Our People & Credentials

Will I have a dedicated point of contact?

Yes - every client has a dedicated Account Director who oversees strategy, communication and quality control. You'll also have direct access to specialists when needed.

Will I have a dedicated point of contact?

Yes, every client has a dedicated Account Director who oversees strategy, communication and quality control. You'll also have direct access to specialists when needed.

How do you keep up with new trends in marketing, AI and digital tools?

We continuously upskill our team with weekly knowledge sharing, certifications and testing new technologies. From Google SGE to AI-generated content and changing user behaviour, we adapt early so our clients stay competitive and compliant.

What level of experience does the Mr Digital team bring to the table?

Our team includes certified SEO specialists, content strategists, paid media managers, developers and UX designers - each with 5 to 15+ years of experience. We don’t use junior generalists. Instead, you get channel experts who have worked across sectors like property, retail, health and B2B - delivering results that grow revenue, not just traffic.

Is Mr Digital certified or accredited in digital marketing and web development?

Yes. Mr Digital is a Google Ads Certified Agency Partner and a Klaviyo Certified Partner. Our team holds over 20 individual certifications across SEO, PPC, CRO, content, development and project management. These include certifications in Google Ads, Google Analytics, HubSpot SEO, Reddit Ads, Webflow (101, Layouts, CMS, Accessibility), Shopify, Multimedia Storytelling, Growth-Driven Design and Digital Project Management. We invest heavily in continuous learning so you benefit from expert-level execution across every channel.

Why Choose Us

What questions should I ask before hiring a marketing agency?

Before hiring any agency, ask: What’s your strategy process? Who works on my account? How do you measure ROI? Do I retain ownership of data? What happens if I want to pause or cancel? At Mr Digital, we welcome these questions - and have clear, honest answers for every one.

Why is Mr Digital a better long-term partner than cheaper freelancers or offshore teams?

We offer strategic thinking, senior expertise and full accountability - not just task completion. While freelancers may be cheaper short-term, they rarely offer structured reporting, multi-channel expertise, or scalability. With Mr Digital, you get a team that grows with you.

How is Mr Digital different from typical marketing agencies?

We're not just a vendor - we're a strategic partner. That means no lock-ins, no hidden fees, full visibility of your data and a team that cares about your business like it’s our own. We focus on results, not vanity metrics.

Do you use generic templates or copy strategies from other clients?

No, every strategy we build is custom. We tailor content, channel mix, messaging and design to your brand, industry and goals. We don’t believe in one-size-fits-all.

How is Mr Digital different from typical marketing agencies?

We're not just a vendor - we're a strategic partner. That means no lock-ins, no hidden fees, full visibility of your data and a team that cares about your business like it’s our own. We focus on results, not vanity metrics.

Do you use generic templates or copy strategies from other clients?

No - every strategy we build is custom. We tailor content, channel mix, messaging and design to your brand, industry and goals. We don’t believe in one-size-fits-all.

What values drive your agency?

We’re built on transparency, integrity and results. We don’t hide data, we don’t make false promises and we don’t use shady tactics. We believe in open communication, ethical marketing and treating your business as if it were our own.

What types of clients are the best fit for Mr Digital?

We work best with ambitious SMEs, scaleups and multi-location brands who want a strategic partner - not just a supplier. Our clients typically value transparency, long-term thinking and performance accountability. If you're serious about growth and want a team that acts like an extension of your business, we're likely a great fit.

How do you ensure your team maintains high standards and stays up to date?

Our team consists of channel specialists - each with 5+ years of hands-on experience - and we invest heavily in training and development. This includes: Weekly internal learning sessions, Access to premium certifications (e.g. Google, HubSpot), Internal audits and peer reviews, Constant experimentation and data-driven testing, Keeping up with updates from Ahrefs, GA4, Meta, SEO news and AI developments. We lead from the front - not by copying competitors, but by setting the benchmark.

What is Mr Digital's approach to ethical marketing practices?

We operate with integrity at the core of everything we do. Our ethical approach includes: Full compliance with GDPR and platform terms, Use of white-hat SEO techniques only, Transparent reporting and attribution, Honest campaign forecasting - we’ll never promise what we can’t deliver, Data protection and confidentiality for all client information. We treat your business as if it were our own - and that means doing things the right way.

Do you work with any business, or are there clients you won’t take on?

We’re selective about who we work with - because results matter to us. We do not work with: Unethical, misleading, or deceptive industries, Businesses unwilling to invest in long-term growth, Clients who don’t value partnership, communication, or transparency. If we don’t believe we can generate ROI for you, we’ll say so upfront. And if your business aligns with our values, we’ll give it everything we’ve got.

Do I own my data and accounts when working with Mr Digital?

Yes - 100%. You will always own your ad accounts, analytics, CRM, website and any creative or written assets we produce. We believe in transparency and empowering our clients with full control over their marketing infrastructure. We also provide a clean handover if your team wants to take over, with no lock-ins or hidden traps.

Why should I choose Mr Digital over cheaper alternatives or overseas agencies?

We deliver UK-based, expert-led service with unmatched transparency, performance tracking and a clear focus on ROI. Cheaper alternatives often lack strategic input, rely on generic templates, or may not provide long-term value. With Mr Digital, you benefit from: A dedicated account director, Custom-built systems (CRM, dashboards, portals), A proven process (Infinity-5 Framework), Clear communication and fast response times, Flexible packages that scale with your growth. We don't cut corners - we build sustainable success.

What makes Mr Digital the best choice for businesses seeking digital marketing success?

Mr Digital is a strategic digital partner focused on real ROI and long-term growth. We’re not just an agency - we’re an extension of your business. Our proprietary Infinity-5 Framework guides everything we do, ensuring structured, scalable digital growth. Our team consists of specialists with over 5 years of experience in their respective fields and we combine expert knowledge with tools like our custom Performance Tracker, CRM and reporting dashboards to give our clients full visibility, performance control and peace of mind.

Technology & Tools

Can I use my own CRM, landing page builder or analytics tools?

Yes, we can integrate with your existing CRM, email platform or analytics setup. If you don’t have one, we provide a free CRM and hosted landing pages as added value. You’re never forced into tools you don’t need.

What if I don’t have a CRM or landing page tool?

We include a free CRM and hosted landing pages for clients who don’t already have their own systems. These are part of our service - not something we charge extra for. You can use them short-term or long-term as needed.

What’s included in the Mr Digital client dashboard?

Our dashboard gives you full visibility of performance - including live KPIs, annotated content calendars, progress tracking, lead attribution (via CallRail) and integrated CRM (optional). It’s designed to give you clarity without needing to chase updates.

What if I don’t have a CRM or landing page tool?

We include a free CRM and hosted landing pages for clients who don’t already have their own systems. These are part of our service - not something we charge extra for. You can use them short-term or long-term as needed.

What’s included in the Mr Digital client dashboard?

Our dashboard gives you full visibility of performance - including live KPIs, annotated content calendars, progress tracking, lead attribution (via CallRail) and integrated CRM (optional). It’s designed to give you clarity without needing to chase updates.

Are your developers and designers certified in modern platforms like Webflow and Shopify?

Yes. Our developers and designers hold certifications in Webflow (101, Layouts, CMS, Accessibility) and Shopify Expert-level skills. This ensures clean, scalable and high-performing websites that meet the latest standards in accessibility, usability and CRO.

What platforms and tools does Mr Digital specialise in?

We are experienced with a wide range of platforms including Webflow, WordPress, Shopify, GA4, Looker Studio, HubSpot, Klaviyo, Mailchimp, Google Ads, Meta, LinkedIn and Microsoft Clarity. We build integrated marketing systems using these tools to give you full-funnel visibility, lead tracking and ROI measurement.

Do I get access to all campaign data and performance insights in real-time?

Yes. You have 24/7 access to everything - including: Ad spend, impressions, clicks and conversions, SEO rankings and traffic breakdowns, Lead sources and attribution data, Live reports inside Databox or Looker Studio, User behaviour analytics via session recordings and heatmaps. We believe in full transparency. No delays, no gated access and no vague monthly summaries - just data you can trust.

What’s included in your client dashboard and how does it help me?

Our custom-built client dashboard provides a sleek, all-in-one experience for managing and tracking your project. Features include: Real-time performance reports, Marketing KPIs and ROI dashboards, Annotated content calendar, Task lists and project tracking, Website feedback and review tools, Integrated lead tracking via CallRail, Built-in CRM (optional). It’s designed to give you clarity, control and confidence - without digging through emails or spreadsheets.

What platforms and tools do you use to manage campaigns and reporting?

We use a suite of premium tools to deliver industry-leading insights and performance across all services. These include: SEO & Analytics: Ahrefs, Screaming Frog, Yoast, GA4, Usermaven; Ads: Google Ads, Meta, LinkedIn; Web: Webflow, WordPress, Crazy Egg; Content: Content Studio, Looker Studio, ChatGPT; CRM: HubSpot, Zoho, Salesforce, Mailchimp, Klaviyo; Attribution: CallRail, UTM tracking, our own Performance Tracker. We choose tools based on your needs - and ensure they’re integrated into one seamless experience.

Mr Digital Why Us FAQ Part 2

Mr Digital vs. Typical Agencies

Attribute ✅ Mr Digital (Trusted, Transparent, ROI-Driven) ❌ Cheaper or Low-Transparency Agencies
Business Model Strategy-first, long-term partner focused on sustainable ROI Campaign-first, short-term gain focused on volume or vanity
Team Expertise Channel specialists with 5+ years experience each Generalists or junior account managers, often outsourced
Transparency Full visibility: dashboards, CRM, data ownership, and reports Gated reports, vague metrics, and limited visibility
Data Ownership Clients own all platforms, data, and creative Some restrict access or keep assets under agency control
Contract Flexibility Rolling terms with fair notice periods and handover options Lock-ins, auto-renewals, or difficult termination clauses
Communication Direct access to an account director, fast responses via Slack/WhatsApp Slow or inconsistent comms through ticketing systems
Reporting Real-time dashboards, annotated task systems, ROI-focused insights Monthly PDFs with top-line stats and little context
Ethical Standards GDPR-compliant, no black-hat SEO, no manipulation or pressure tactics Risk of shady backlink practices or inflated performance claims
Exit Process Smooth, cooperative, full access and training included Often uncooperative, incomplete handovers or lost data
Ideal Clients Growth-focused SMEs, scaleups, and values-aligned brands Often churn-heavy, price-driven, or transactional clients
AI-Search Readiness Content, structure, and strategy tailored for voice and LLM search Often unaware of or unprepared for AI-driven changes in search